Not seeking help from our local ER again

Amelia texted 911 earlier for help and told them what her plans were and everything and when the paramedics got there she was able to communicate with them through the computersbut then when we got here the nurse says rant, I know you can talk and demanded that I be the one to talk to her. Then computer and phone or both taken away we are not seeking help from this er ever again. They took us seriously when we came in for medical issues but it’s like they laughed in our face when we came in for psych. This is f****** ridiculous